Effective Date: 09/01/2019
AnyTrack Analytics complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.
AnyTrack is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. AnyTrack complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, AnyTrack is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, AnyTrack may be required to disclose personal data in response to lawful requests by public authorities.
In compliance with the Privacy Shield Principles, AnyTrack commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries regarding our Privacy Shield policy should first contact AnyTrack at: firstname.lastname@example.org.
If you are a visitor to one of our Websites or an AnyTrack Customer (“Customer”) who registers or signs in to one of our websites, we may collect the following information about you which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):
We also automatically collect certain information via technology:
We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
Our Customers may use third party services (“Service(s)”) to gather information related to the activities that visitors perform while visiting their web sites (“Customer Data”). When a visitor engages with a website that uses AnyTrack’s Services, code contained on the website connects with AnyTrack’s servers and enables AnyTrack to gather Customer Data. Some Customers may also use their own code to obtain Customer Data and then pass such information to AnyTrack’s servers. Customer Data may include Personally Identifiable Information, including, but not limited to, the types of information listed above.
Customer Data is stored on AnyTrack’s web servers and databases (including those hosted on third party servers on behalf of AnyTrack) for use in performing analysis, it is producing reports, and providing notifications or other services for the applicable AnyTrack Customer..
AnyTrack’s tracking and analysis of Customer Data helps our Customers to understand and improve their websites, to understand and improve their marketing campaigns. AnyTrack’s Customers determine the types of Customer Data that are sent to AnyTrack’s servers for analysis. This data may include or be linked to Personally Identifiable Information depending on how the Customer uses AnyTrack’s Services on its website(s).
AnyTrack’s Terms of services prohibits from sending personally sensitive Customer Data (e.g. personal health information, political opinions, religious or philosophical beliefs) to AnyTrack and AnyTrack does not knowingly receive such data.
In addition, AnyTrack may collect certain information about a Customer’s visitor automatically, including: the Operating System (OS) running on their device, Internet Protocol (IP) address, geo location based on their IP address, Internet service provider (ISP), access times, browser type and version, screen size, language, and the website they visited before Customer’s website. We also collect information about what files viewed on Customer’s website (HTML pages, graphics, etc), what links they’ve clicked on and what page elements they’ve engaged with. Such information is collected and shared with the AnyTrack Customer..
We use the information collected through our site to:
Except as described in the “Who We Share Information With” section below, AnyTrack never sells or shares any Customer Data with individuals or companies other than the specific Customer whose website transmitted the Customer Data to AnyTrack.
AnyTrack does not link any Personally Identifiable Data across multiple, different websites that are operated by different Customers, nor does it use any Customer Data for purposes of behavioral advertising. However, AnyTrack may analyze Customer Data in the aggregate for purposes of internal research and/or to determine overall trends or metrics concerning how users are interacting with sites, and may report general insights publicly, without disclosing any Customer Data.
We may share your information with third-party business partners for the purpose of enhancing our products and services. We may share the names and logos of current Customers with prospective Customers, or on our website. If you do not want us to share your personal information with these companies, contact us at the contact information below.
We share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide specific services to us.
These services may include:
In given situations, AnyTrack may have to disclose personal data in response to lawful requests by public authorities, or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with legal process, when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to our Terms of Service, to protect your safety or the safety of others, to investigate fraud, or respond to a government request.
We follow generally accepted security and encryption standards to protect the personal information submitted to us. We restrict access to personal information to AnyTrack employees, contractors and agents who need access to that information in order to perform their duties. These individuals and/or entities are contractually bound by confidentiality obligations and may be subject to termination and criminal prosecution, if they infringe these obligations.
If you have any questions about the security and safety of your personal information, you can contact us at the contact information below. We may have to retain your information for as long as your AnyTrack account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Upon request AnyTrack will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at the contact information below. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing our service.
With respect to the analytics platform AnyTrack provides to Customers, AnyTrack acknowledges that you have the right to access your personal information. AnyTrack has no direct relationship with the individuals whose personal information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to the AnyTrack’s Customer (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We may contact you by email if you access AnyTrack products or services. By registering or using AnyTrack Services, you specifically consent to the receipt of these communications. You can unsubscribe at any time to any of our email regarding updates or products by following the unsubscribe instructions of any message. Note that communications related to security, billing or any other matter that requires your immediate attention will still be sent.
Our Sites and Services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13 or from websites that are targeted to children under 13. Any information related to children under the age of 13, personal or not is found on our servers, it will be immediately deleted.